Shipping & Returns
Please contact our customer service at 1-604-245-5250 to confirm if your order is still processing or has been shipped. If it’s already shipped, we recommend using FedEx Delivery Manager to change the shipping address and re-route your order.
FedEx will only deliver on business days and Saturdays; they do not offer shipping services on Sundays or holidays.
Please check around your property outside first to see if the package was placed beyond your doorstep or ask neighbors if the package was seen or left with them. If you still have not received your order, you can reach our customer service at 1-604-245-5250 to start a FedEx trace. And if you’re not completely satisfied with your order from CBD OIL 4 DOGS within 30 days, we are happy to refund your money – 100% Satisfaction Guaranteed.
CBD OIL 4 DOGS offers a 30-day money-back guarantee. If you’re not 100% satisfied with our product, reach out to our customer service, and we’ll make it right – simple as that. If your product needs to be returned, we’ll send you the return label. All refunds/exchanges are subject to review, provided at the discretion of cbdMD.
Yes, you can request a refund within 30 days of your purchase date – no matter the order size; you can receive a full refund if you’re not 100% completely satisfied with all CBD OIL 4 DOGS products.
If you’ve received a return label from us, you can take your CBD OIL 4 DOGS order to your nearest FedEx shipping location.
If you purchased a CBD OIL 4 DOGS product from a retail location, please follow the store’s return policy.